Customer Ticket Picker

Let customers choose their own ticket numbers from a visual grid instead of receiving auto-assigned numbers.

Enabling

• Edit a raffle product.
• In the PRO Features section, check Ticket Picker.
• The raffle must use sequential or alphabet ticket format (not random) and have a defined total ticket count.

How it works

• A visual grid of all ticket numbers loads on the product page via AJAX.
• Tickets are color-coded: available (selectable), sold (grayed out), selected (highlighted).
• Customers click to select tickets. The quantity syncs automatically with the range slider and bulk pricing.
• Search and pagination are built in for raffles with 100+ tickets.
• Selected ticket numbers are stored in the cart and assigned during ticket generation, overriding the auto-numbering.

Settings

Notes

• Works with sequential and alphabet ticket formats. Random 8-character ticket IDs are not meaningful to pick.
• Requires a total ticket count to be set on the raffle product.
• If a customer's selected ticket is purchased by someone else during checkout, they receive a validation error.