Analytics
Raffle Analytics
Track your raffle performance with the built-in analytics dashboard.
Overview
The analytics dashboard provides insights into:
- Ticket sales and revenue
- Gift vs personal purchases
- Top purchasers
- Sales trends over time
Dashboard Components
Summary Cards
Four key metrics at a glance:
| Card | Shows |
|---|---|
| Total Tickets | Number of tickets sold (not cancelled) |
| Total Revenue | Ticket sales revenue |
| Gift Purchases | Percentage bought as gifts |
| Unique Buyers | Number of distinct purchasers |
Sales Chart
Visual representation of ticket sales:
- X-axis: Days in selected period
- Y-axis: Tickets sold
- Hover for daily details
Top Purchasers
Table showing your best customers:
- Customer email
- Total tickets purchased
- Quick link to customer orders
Filtering Data
Date Range
Default filters:
- Last 7 Days
- Last 30 Days
- This Month
- Last Month
- Custom Range
- Select "Custom"
- Choose start date
- Choose end date
- Click Apply Filters
By Raffle
Filter to specific raffle:
- Select raffle from dropdown
- Click Apply Filters
- All metrics update for that raffle
Metrics Explained
Total Tickets
- Counts all non-cancelled tickets
- Includes gift purchases
- Each quantity = separate ticket
Not counted:
- Cancelled orders
- Refunded tickets
- Pending orders
Total Revenue
- Sum of ticket prices
- Based on order totals
- In store currency
Gift Purchase Percentage
Formula: (Gift Tickets / Total Tickets) × 100
Helps understand:
- How popular gifting is
- Marketing opportunity for gifts
- Social spread of your raffle
Unique Buyers
- Count of distinct email addresses
- Based on purchaser email
- Indicates reach/engagement
Exporting Data
CSV Export
Click Export CSV to download:
- All filtered data
- Includes all metrics
- Opens in Excel/Google Sheets
Export Contents
| Column | Description |
|---|---|
| Date | Date of data point |
| Total Tickets | Tickets for that day |
| Revenue | Revenue for that day |
| Gift Tickets | Gift purchases that day |
| Personal Tickets | Non-gift purchases |
| Unique Buyers | New buyers that day |
PDF Export
Click Export PDF for:
- Formatted report
- Includes charts
- Professional layout
- Print-ready
Use Cases
Performance Tracking
Questions to answer:
- Which raffle performs best?
- When are sales highest?
- What's average ticket price?
Marketing Planning
Questions to answer:
- Should we promote gifting more?
- What day to launch next raffle?
- How many tickets per customer?
Financial Reporting
Questions to answer:
- Total raffle revenue this month?
- Comparison to last month?
- Top revenue-generating raffles?
Data Interpretation
Reading the Chart
Peaks: Days with high sales- Look for patterns (weekends, after emails)
- Replicate successful tactics
- Normal variation expected
- Consider marketing on slow days
Healthy Metrics
| Metric | Good Sign |
|---|---|
| Steady chart | Consistent interest |
| Gift % > 10% | Social sharing working |
| Growing unique buyers | Expanding reach |
| Revenue meeting goals | Pricing appropriate |
Warning Signs
| Metric | Concern |
|---|---|
| Flat chart | May need promotion |
| Gift % < 5% | Gifting not enabled/promoted |
| Few unique buyers | Same people buying repeatedly |
| Revenue below costs | Pricing or reach issue |
Comparison Tips
Compare Raffles
- Run report for Raffle A
- Note key metrics
- Run report for Raffle B
- Compare side by side
Insights:
- What made successful raffle work?
- Prize value correlation?
- Duration impact?
Compare Time Periods
- Run This Month
- Run Last Month
- Calculate % change
Insights:
- Growing or declining?
- Seasonal patterns?
- Marketing effectiveness?
Best Practices
Regular Review
- Weekly: Check sales chart
- Monthly: Export full report
- Per Raffle: Review at end
Documentation
- Save exports for records
- Note marketing activities
- Track what works
Privacy
- Purchaser emails visible
- Use for support only
- Don't share externally
Technical Notes
Data Freshness
- Real-time data
- Updates on page load
- Click "Refresh" for latest
Browser Compatibility
Charts work best in:
- Chrome
- Safari
- Firefox
- Edge
Large Datasets
For stores with many tickets:
- Initial load may take a few seconds
- Consider smaller date ranges
- Export for detailed analysis