PDF Tickets & QR Codes

Generate professional PDF tickets with QR codes for validation at live events.

Overview

Every raffle ticket can be:

• Downloaded as a professional PDF
• Validated via QR code scan
• Manually validated by ticket number

PDF tickets

Customer download

• Go to My Account → My Tickets
• Find the desired ticket
• Click PDF button
• Download or print the ticket

PDF contents

Each PDF ticket includes:

PDF design

• Professional, clean layout
• Print-friendly formatting
• Works on A4 and Letter paper
• High-resolution QR code

Email attachment

PDF tickets are automatically attached to:

• Order completion emails
• Gift recipient notification emails

QR code system

What's in the QR code

The QR code contains:

• Ticket number
• Validation URL
• Security hash

When scanned, it links to your site's ticket validation page.

Scanning methods

• Admin Scanner - In-app scanning interface
• Public URL - Direct validation page
• Any QR Scanner - Opens validation URL

Ticket scanner (admin)

Access: WooCommerce → Ticket Scanner

Using the scanner

• Go to Ticket Scanner page
• Allow camera access (if prompted)
• Point camera at QR code
• Scanner automatically reads code
• Validation result displayed

Manual entry

If QR code is damaged or camera unavailable:

• Enter ticket number manually
• Click Validate Ticket
• View validation result

Validation results

Check-in feature

After validation, you can:

• Check In - Mark ticket as used for event entry
• View Details - See full ticket information
• View Order - Link to original order

Public validation

Validation URL

Format: https://yoursite.com/?rfwc_validate=1&ticket=TICKET_NUMBER&hash=SECURITY_HASH

Use cases

• Self-service kiosks
• External scanning devices
• Quick verification links

Security

• No sensitive data exposed
• Only shows valid/invalid status
• Logs all validation attempts

Validation log

What's logged

Every validation attempt records:

• Ticket number
• Timestamp
• Result (success/fail)
• Method (scan/manual)
• User who validated
• IP address

Viewing the log

In Ticket Scanner page:

• Recent Validations section
• Shows last 20 validations
• Color-coded by result

Log fields

Use cases

Live events

• Print PDF tickets for attendees
• Station staff with QR scanners
• Scan tickets at entry
• Track attendance in real-time

Prize drawings

• Attendees bring printed tickets
• Verify ticket is valid before entry
• Prevent duplicate entries
• Audit trail for disputes

Verification

• Customer claims they purchased
• Validate ticket number
• View associated order
• Resolve disputes

Best practices

For events

• Test Before Event

- Scan test tickets - Verify camera works - Train staff

• Backup Plan

- Manual entry as fallback - List of valid ticket numbers - Phone with scanner page

• Clear Process

- Scan → Verify → Check-In - Handle invalid tickets gracefully - Keep manual list of issues

For security

• Don't share QR code publicly
• Check holder name matches ID (for valuable prizes)
• Review validation log regularly
• Report suspicious patterns

Technical details

QR code specifications

• Format: QR Code Version 4
• Error Correction: Level H (30%)
• Size: 150x150 pixels in PDF
• Contains: URL with validation parameters

PDF generation

• Library: TCPDF
• Format: Single page A4
• Resolution: 300 DPI
• File size: ~50KB typically

Browser support

Scanner works with:

• Chrome (recommended)
• Safari
• Firefox
• Edge

Note: Mobile browsers may require HTTPS for camera access.